Explain what is 'Communication Gap' under system analysis phase

A communication gap is a state that occurs when communication is not happening when it should be.

Phase I  :  Survey the Present System

Objectives : 

*  Gain a fundamental understanding of the operational aspects of the system.

*  Establish a working relationship with users.

*  Collect important data.

*  Identify specific problems.

Communication Gap Problem :

SYSTEMS ANALYST

to

·        Job security

·        Uncertainty

·        Resistance to change

to

MANAGEMENT

Approaches to Communication Gap

□  Get to know as many people involved in the system as soon as possible.

□  Communicate the benefits of the proposed system.

□  Sources for gathering facts : Inside & Outside

□  Analysis of survey findings.

Phase II  -  Identify Information Needs

Information Needs Analysis :

·         Identify the manager’s primary job responsibilities.

·         Identify the means by which the manager is evaluated.

·         Identify some of the major problems the manager faces.

·         Identify the means by which the manager evaluates personal output.

Phase III  -  Identify the Systems Requirements

-  Involves specifying systems requirements. Such requirements can be specified in terms of inputs and outputs.

Phase IV  -  Develop a Systems Analysis Report

Key elements of this report :

v  ~   A summary of the scope and purpose of the analysis project.

v ~   A reiteration of the relationship of the project to the overall strategic information systems plan.

v ~   A description of any overall problems in the specific subsystem being studied.

v  ~  A summary of the decisions being made and their specific information requirements.

v  ~  Specification of system performance requirements.

v  ~  An overall cost budget and timetable.

v  ~  Recommendations for improving the existing system and modifying objectives.